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Frequently Asked Questions

  • How can I download and import a template?
    To download a template: 1. Go to the page corresponding to the plate model you need 2. Click on the link to download the template in Word format - Word will ask you if you want to open the file as read-only, click NO 3. Complete and save your document in Word or PDF format 4. Fill in your details on the quote page and send us the template via the "import your file" button 5. Complete your request by clicking on the "Send" button, the quote will follow as soon as possible
  • Can I request a quote based on an existing project?
    Yes. To send us your project: 1. In the "Custom models" tab, click on "Other custom models" 2. Fill in your details 3. Via "import a project", upload your file 3. If necessary complete with a description of your project 4. Click on "Send" and we will study your project as soon as possible
  • What if no template matches my project and I don't have a Word or PDF of the project?
    At MBC-Solutions, we will always find a solution to your needs. For any special requests, you can contact us: - By phone, Monday to Friday from 7 a.m. to 5 p.m. and Saturday from 8 a.m. to 1 p.m. at +32 479/33.93.61 - By mail via contact@mbc-solutions.be , we will answer it within 24 to 48 hours.
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